Upbit Opens Customer Desk at The Hyundai Daegu Until September 23

Dunamu, the operator of cryptocurrency exchange Upbit, announced on the 8th that it is operating an Upbit customer desk at the customer service lounge on the 8th floor of The Hyundai Daegu in Dongseong-ro, Jung-gu, Daegu, until September 23. The customer desk provides one-on-one consultation and new account registration guidance for customers who are new to Upbit or have questions about how to use the service. This marks the first time Dunamu has operated a customer desk outside Seoul, as the company seeks to expand regional customer touchpoints and provide more convenient consultation services for customers unfamiliar with non-face-to-face services.

Upbit Customer Desk Provides One-on-One Consultation Services

The customer desk offers personalized guidance for users navigating the Upbit platform. Customers can receive in-person assistance with account setup and platform usage instructions. Dunamu established the desk to provide convenient consultation services, particularly for customers who are not accustomed to using non-face-to-face services. The company stated it will review future customer touchpoint expansion plans based on the trial operation results.

Dunamu Opens First Customer Desk Outside Seoul

The Hyundai Daegu location represents Dunamu's first customer desk operation outside Seoul. The company aims to broaden its regional customer base through this initiative. A Dunamu representative stated the company established the customer desk to expand touchpoints with regional customers and communicate more closely with them.

Promotional Events Offer Bitcoin Vouchers Until September 23

Dunamu is conducting on-site events through September 23. Customers who sign up for Upbit for the first time at the customer desk receive a 10,000 KRW Bitcoin (BTC) exchange voucher. The company will select one new customer per month through a lottery (three total winners) to receive a 1 million KRW Bitcoin exchange voucher. The first 100 visiting customers receive Upbit brand merchandise. Detailed event information is available through the Upbit customer center.

FAQ

What services does the Upbit customer desk at The Hyundai Daegu provide?

The customer desk provides one-on-one consultation and new account registration guidance for customers who are new to Upbit or have questions about platform usage. Customers can receive in-person assistance with account setup and platform navigation at the 8th floor customer service lounge.

What promotional events is Dunamu offering at the customer desk?

Customers who sign up for Upbit for the first time at the desk receive a 10,000 KRW Bitcoin exchange voucher. Dunamu will select one new customer per month through a lottery (three winners total) to receive a 1 million KRW Bitcoin exchange voucher. The first 100 visitors receive Upbit brand merchandise. Events run until September 23.